IS
Ingrid S
1 reviews | Active since Jun 2011
27 Mar 2016, 19:08
change/cardmachine
After placing my order the lady advised that the c/machine is not working, no notice to advise customers that c/machine is not working, paid my order and got the change with 20cents short before I could inquire about it the lady could not wait to return to the back to stuff her face, when she saw another customer she returned and I asked her why did she not give me my correct change,she/debonairs take 20 cents from each customer how much will be surplus in the till, just a concern.....!!! My invoice no is #36504 and the order no was177...!!!
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
31 Mar 2016, 10:47Hello isigmund,
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply31 Mar 2016, 10:47
Official
Hello isigmund,
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)