Cavalier Belhar Debonairs bad service

I visited Debonairs on Saturday, 25 July 2020 at 7.15, guess what time i left there, 8.40, only after i addressed the matter loud and clear. i called the manager, spoke decent to her, telling her that someone who came in after me, paid and order her pizza left before me. She said she will investigate. But how can she investigate? Then another customer who came after me, also left before me. The customer told me that he came after me, i called the manager and she didn't say a word. I completely understand if they are busy, that is not the point, No communication, nothing whatsoever. We were a few clients standing in front of the counter and complained. I got home at 8.50, my family worried as i left at 7 and got home so late. My phone died in the meantime and my husband and kids called my family to ask if they know where we are. THIS IS UNACCEPTABLE, we never ate the pizzas at it was too late. We had pizza the next day for breakfast and it was not the same. I told everyone behind the counter that i am going to social media, i wasn't treated fairly. I told them my name is Sylvia Africa and they will get to hear from their bosses. Please explain to me, what is the managers duty there? Some lady from behind the counter spoke and said we must be patient as it is Covid 19, i told her that i was patient enough and that there was no form of communication. I told the lady that 2 people who came after me left the place before me and asked her if that was fair. I told them numerous time my name and that i will flood social media with bad reviews. I dont need a sorry as i have suffered a big loss with Pizza, phone that died due to the long waiting and my family wanted to cry as they dont know where i was. Kindly revert back to me at your soonest. ***