gR
grant R
1 reviews | Active since May 2012
22 Jul 2015, 11:04
Careless attitude
Friday 17th July 06h30 i ordered three pizza's and was advised of a 45min delivery time.<br> After 1 and a half hours i phoned and was advised that the delivery was on its way.<br> Another half an hour later and no delivery, i phoned again only now to be advised that they are poorly staffed but the delivery was on its way. \I live less than 1 Km away from this Debonairs"so i knew they were lying to me every time they told me that the delivery was on its way and i advised them that if they had told me that they were under staffed"
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Debonairs Pizza's replyOfficial
23 Jul 2015, 07:44Hello hondas,
Thank you very much for taking the time to report your experience with our Colombine Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Colombine Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply23 Jul 2015, 07:44
Official
Hello hondas,
Thank you very much for taking the time to report your experience with our Colombine Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Colombine Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)