jM
johannes M
1 reviews | Active since Sept 2013
24 Aug 2015, 11:48
cant listen
placed an order online and after 15 min i still havent received response i decided to phone debonairs pta cbd.<br> i asked if the got my order and she rep**** yes. i wasnt finished i told her \ok"and started to ask if they could bring the card machine with but while i was speaking she droped the phone. so i phoned again. <br> <br> i cancelled my order.<br> <br> think it was the manager that phoned me back after.<br> this i can give credit for.<br> <br> this isnt the first time this happened at a different debonairs aswell.<br> <br> service was just bad.<br> <br> """
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Debonairs Pizza's replyOfficial
25 Aug 2015, 08:22Hello grumpyman,
Thank you very much for taking the time to report your experience with our Pretoria Cbd branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pretoria Cbd branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply25 Aug 2015, 08:22
Official
Hello grumpyman,
Thank you very much for taking the time to report your experience with our Pretoria Cbd branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pretoria Cbd branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)