NW
Nico W
1 reviews | Active since Mar 2015
26 Mar 2015, 09:12
Can't complain about service because there isn't!
My wife ordered Pizza via internet at 17:57 last night received confirmation sms. Ref judy ***<br> Guess what I ended up phoning them 38 times only managed to speak to them 3 times. When I asked for the manager the lady that answered the put simply put the phone down. It took me another 18 calls to reach Them again. This was half past 8. They said it is on the way. At 9 we had to go to the shop to got something else to eat for the kids and us. We never received the pizza. This is not acceptable.
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Debonairs Pizza's replyOfficial
27 Mar 2015, 09:31Hello Nico van Wyk ,
Thank you very much for taking the time to report your experience with our Olievenhoutbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Olievenhoutbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply27 Mar 2015, 09:31
Official
Hello Nico van Wyk ,
Thank you very much for taking the time to report your experience with our Olievenhoutbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Olievenhoutbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)