can i please have my refund

I place an order yesterday at 6:44 online Dobsonville store. Paid for my order and order was confirmed with a message: store accepted your order. So it's my daughters birthday and we have not cooked, pizza will be our dinner. We wait and wait 45 min later, the Store manager Athinkosi calls me to tell me they can not deliver to my place because they get ******. 45 flipping min later???? I could have made other plans. he still has a never to ask me to meet him at the BP garage to collect my pizza?? right now I am angry that a woman must get out of her house to collect pizza at night at the garage??? then he tells me there is nothing he can do he will just have to refund me. Cool no problem. but can Debonairs get their app in order then while placing the order respond with we do not deliver to that area? because now you have wasted my time and you are still in possession of my money which I could have made another plan at another store that would have appreciated my money, my time and my data. I am still waiting for my refund.