1 reviews | Active since Jul 2015
CAN I JUST PAY FOR MY PIZZA!!!!
I ordered a pizza delivery online today and selected the payment on delivery option. The delivery guy showed up without the swiping machine on top of that he sent me please call messages instead of actually calling me? He then proceeded to give me my pizza and he said he would come back with the machine so that I can pay. He arrived half an hour later as agreed and I went outside to make the payment. I then had to wait more than 15 MINUTES!!!! in the cold hours of the night watching him try to figure out how to use the swiping machine, he even asked me if I knew how to use it !!!??? After trying again and again and failing he said he would come back the following day so that I could make the payment??? The Debonairs staff called me several times trying to find out were he was and I tried to communicate with them until they accused me of the short day's cash holdings because of MY failure to pay?????? <br> Disgusted and dismayed.
Thank you very much for taking the time to report your experience with our Cradlestone Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Cradlestone Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)