Bye Bye Debonairs!

I went to the Pavillion Debonairs to purchase a cram decker pizza. It was meant to be a take away but we decided to take a seat and have a slice. Just a bite or two was terrible as the crust was burnt, more like a texture of a cracker so i took the pizza to the manager, instead of apologising she made excuses citing that some people like it like that but she will make another one. I broke the crust with my fingers infront of her so she could hear the cracking sound n told her a Pizza crust is definitely not meant to be like that. I have been buying pizzas from Debonairs for over 2 decades why she thinks as customers we don't know when a pizza is burnt, i don't know. Being defensive was totally unnecessary especially if you know you will still waste my time as I have to now wait for another one. Secondly, instead of a proper cheese griller that we are accustomed we are now getting a Cheese Vienna...whyyy??? We are still paying the same price