Burnt pizza plus wrong order.

I visited Kloof Street, Cape Town branch for the first time yesterday. My kids wanted pizza but due proximity at the time, I sadly opted for this. So, I called in at 10am to place an order, thinking it was still too quiet for excuses anyway. We received near burnt pizzas! The cheese was sooo hard & the crust wat too crunchy hard. I have never seen anything like this. As we were rushing I didn't think to check it in store becasue I never thought it possible to mess up a pizza! The cherry on top was the order was also wrong! I was in disbelief. My 4 year old only has margerita and loves olives. But there wasnt an olive in sight. We had to return to get the olive pizza but my kids still refused to eat it. Later that day my 4yr old demanded we drive to Panarottis & order a margerita, as he really wanted a margerita. We did this for him so he could eat & we ended up tossing out the whole Debonairs order. It wasnt even fit to feed the homeless guy. Absolutely Shocking!