SM
Sibongile M
1 reviews | Active since Mar 2017
23 Jul 2019, 20:31
Burnt pizza from Debonairs
On the 22nd July 2019, I bought a crammed crust and when i got home I realised that it was burnt and not pleasing to the eye. I drove back to the store, only to be dimissed by the supervisor/manager who told me that there is nothing he can do as their ovens operate that way and all the pizzas come out like that. The crust underneath was black. Sad feedback coming from management after I spent my hard earned money.
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Debonairs Pizza's replyOfficial
06 Aug 2019, 16:46Hi Sibongile
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has since been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has since been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply06 Aug 2019, 16:46
Official
Hi Sibongile
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has since been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has since been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***