MM
Manxuba M

1 reviews | Active since Feb 2018

12 Feb 2018, 20:29

burnt food

I ordered a pizza from debonnairs Canal walk in century city, the base was burnt I couldn't even finish my chicken cram decker I threw it away . Am soo disappointed

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply22 Mar 2018, 15:34
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***