1 reviews | Active since Aug 2016
Burned pizza from debonair's library gardens
I ordered 2 Large tripple decker and 1 Large double stack and 2 litre sprite and 2 litre lemon twist but what I got was disappointing and embarrassing to say the least. They delivered the wrong drinks which I decided to take as it was raining and felt sorry for the poor delivery guy but no that was not enough, all 3 pizza's were burned and bitter and the look on my guest's face was something I will never forget. I am so disappointed in the service I got. I took pictures of the burned pizza's they way I was shocked that debonairs could actually serve such
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***