lM
londanani M
1 reviews | Active since Jul 2014
13 Nov 2019, 21:09
Bull****! Poor service and whack pizza
I made an oder on uber eats and when it arrived i noticed that the ingredients were on the centre and not spread on the pizza it was a real deal pizza when in fact it was a large pizza. I drove back with my petrol only to be told that thats how they do their pizza. I have supported debonairs for years and this kind of pizza and the service i got from the ****ty manager in charge is out of this world. They told me they cant do me a new order but will have to pay to have a new pizza worse with an attitude. Im so ****ed we wanted something nice for the price of R130 plus and all we got was **** pizza and we dont have electricity.
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Debonairs Pizza's replyOfficial
24 Nov 2019, 13:57Hi Londa
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza TeamCustomer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza TeamCustomer Care Line: ***
Debonairs Pizza's reply24 Nov 2019, 13:57
Official
Hi Londa
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza TeamCustomer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza TeamCustomer Care Line: ***