Bull **** service
I’ve been waiting for my pizza for over an hour now from debonairs. This is unacceptable considering that they’ve taken my money already. Spoke to the manager 30 minutes ago and she said she’ll call me but still haven’t called and when I called her she told me that she sent the driver a long time ago and she doesn’t know where the driver is. This is pathetic service from debonairs. Why did they create the app if we are going to suffer like this. This is bull****!!!!!!!!!!!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***