Bug in our food

<p>On Saturday 29 April my daugther and I was stuck at home without a car and we decided to order a pizza for lunch. We orderered via the website and the pizza was delivered via the Brackenfell Old Paarl Rd branch.</p> <p> </p> <p>My daugther took a slice of hers first and second bite it she found a bug. She immediately reported in on the FB page as we were not sure if it was a branch complaint or a national complaint. We have a photo, but the FB page does not allow consumers to upload photos... I wonder why.</p> <p> </p> <p>She was contacted more than a week later and we were asked if we reported it to the branch, which we didn't. We were also asked if we kept the pizza. We didn't. Firstly who keeps a pizza for more than a week, secondly - bug!! We threw it away immediately after that first bite. She was also told that pest control is done bi-weekly at all branches. Yes, so what?? Bugs don't only come bi-weekly. So because we couldn't produce the buggy pizza and the fact that pest control is done there "is nothing more than can be done" by Debonairs. We got a sorry though. I spent nearly R70 (I had a voucher) on food that went into the bin. Sorry isn't quite enough you think?</p> <p> </p> <p>But then again, providing a good service and wholesome food hasn't been the main goal of restaurants for quite some time now. Making money is. Everything else takes a back seat.</p>