Both the outlets you are unable to call and place an order . I had to take a taxi in order for me to get a pizza . It has taken me countless calls with out assistance , I placed a complained and was advised I will be contacted in 24 hours .

Item: Debonairs Pizza
Rating: 1
Author: Katlego L

The worst ever , I called the call center to place an order but I was told to use my airtime to call something fishy in order to get hold of debonairs in dopsonville center to place an order . This dabonairs in both dopsonivlle and dube it's always a mission to place an order . I always find myself calling maponya mall than my order will be redirected . I really don't see the point of all this admin and still not get assistance . I'm really irritated and would love answers . Are we getting this service because of the face we are in Soweto ? I hate how these two shops operate .

Helpful (0)

Replies (1)

Debonairs Pizza's replyOfficial

22 Mar 2018, 14:19

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team
Customer Care Line: ***

Debonairs Pizza's reply22 Mar 2018, 14:19

Official

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team
Customer Care Line: ***