1 reviews | Active since May 2017

25 May 2017, 21:08

Boiled chicken / "Fired up" fried chicken

<p>I bought debonairs pizza and wings 25/05/2017... at 19:29. Firstly my order came over an hour late as it was a delivery. When I got my wings they looked no better than boiled chicken with spice. I know food doesn't evidently look like pictures but this is literally "boiled" chicken and tastes awful. I have a picture to share if needed. I am very upset as I instantly lost my appetite, not forgetting that this cost me R40.00 for 6 wings, whereas I could get them cheaper elsewhere and taste better. I would appreciate a response about my dissatisfaction. </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply06 Jun 2017, 15:42
Official

Thank you very much for taking the time to report your experience with our Heidelberg Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)