1 reviews | Active since Nov 2014
Blatant disregard for Fire safety rules
My fiance and I were parked behind a Debonairs Pizza shop in Brackenhurst and they were busy using the fire hose to clean their delivery s******s and delivery bags. My fiance is an ex fireman and went to tell the person that he is not allowed to use the fire hose to clean anything with that its for fire purposes only. The man told him to mind his own business and carried on hosing down the delivery s******. My fiance told him again that he could face jail time if he is seen using fire equipment for anything other than extinguishing a fire. The man proceeded ignoring his warning. There was no manager or owner available to take the matter further.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***