1 reviews | Active since Nov 2016
BLACK DOT COLD PIZZA BUT NOT FREE AS STATED
<p>I ordered a Pizza from Debonairs Keylargo Centre in Boksburg at 12:14 today the 23/02/2017 Delivery Order Number #14 for the amount of R125.40 and it arrived at my company at 13:32.. Thats more than an hour wait..I called the branch roughly 3 or 4 times to find out why so long and they advised that the driver had left a while ago and they are trying to call him but he is not answering.. They did however keep calling back to ask if the driver had arrived... I must add that my company is about 2minutes away from Debonairs Keylargo Centre...Infact 1 street away.. So i was blown away by the 1 hour and 15 min delivery..</p> <p>When the Pizza eventually arrived i questioned the delivery man about his late delivery and he advised that he drives a s****** and it doesnt go fast..Im sure i can walk to your branch in 5 minutes..</p> <p>He removed the Pizza's and left as i did a telephonic card payment..I immediately looked at the boxes and noticed the dots are black and when i lookled for the driver he was GONE..I called the branch and eventually spoke to Moses the manager who told me he cannot do anything because i did not tell the driver that the dots are black..</p> <p>On the box it does not say show the driver that the dot is black and then its free.......</p> <p>I have the proof of 5 staff members who witnessed the black dotted boxes and we all ate cold Pizza..</p> <p>We are a big company that has been supporting this Debonairs for MANY YEARS and never had an issue till today..I have staff from all different departments ordering from you on a daily basis and now we get a response that does not follow to its "QUALITY PROMISE" as stated on your box..</p> <p>I hope to get a response regarding this soon..</p>
