Birthday ruined!!!

I ordered a pizza for delivery on my son's birthday, 30 May 2020 @4.33pm & was told it'll be delivered in an hour. At 5.45pm I called to check when we would get our pizza, I was told the driver was out, when he returned we would get it. I called again at 6.10pm and at 6.40pm where I was given the same excuse. I sarcastically asked if I must pick it up, and was told yes. At 7pm I got a call asking if they must deliver the pizza, I told them if they're not here in 15 minutes they must cancel. No one ever called me to apologize & we NEVER got our pizza!