1 reviews | Active since Nov 2011
Biggest Insult in my life
<p>Yesteday 13 May 2017 i odered something meaty and chicken triple decker at 19:26 hungry as hell, and i was promised 40 min it will be delivered. I told them i will swope the card. after an hour of waiting, i recieved a call at 20:36 a consultant explaining that they waiting for the speedpoint they have only 2(wonder such a big company of hat they cant do.) and the lady said in 10min they will come and deliver, i offered to come and fetch it and pay and she asured me in 10min. another hour passed and it was only delivered at 21:58 and no apology whatsoever.</p> <p>the Pizza was cold, we had to put it on microwave thanks to debonairs Scottsville, nd I called the manager incharge and she didnt even apologies and say anything.</p> <p> </p> <p>cystomer service is important to every business and thank you so uch Debonairs i wish i had gone to Romans.</p> <p> </p> <p>Thank you</p>
Thank you very much for taking the time to report your experience with our Scotsville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Scotsville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
