1 reviews | Active since Nov 2016
Beyond Utterly Disappointing Service and good delivery
I made an online order from Debonairs Centurion on Friday 24/05/2109 at 19:23 I was disgusted at how rude and unprofessional the delivery guy Was. Then to add salt to the wound, I ordered the Large Chicken Cram Decker pizza only to be given beef pizza which I don't eat at all. I had to give it away. I then sent an email to Famous brands and on the Debonairs website and No response or feedback except some stupid system generated response that they are apologies for the unhappiness I felt. I spent R180 on my order and am utterly disappointed by the appalling service. For the amount we pay, you have no regard for your customers at all. Disappointed, Dissatisfied, Disgusted and regret wasting my money on a company that brings me the wrong order with a delivery guy who knows nothing about customer service to represent your brand, and then give the wrong order and not give a hoot!!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that they closed the case as they were not able to make contact.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that they closed the case as they were not able to make contact.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
