Better late than never?

So today @ 12:11pm i ordered pizza for the office staff from debonairs pizza (Wetton circle branch).Ordered online so payment was made as well. Literally waited for more than 1.5 hours as the pizza was only delivered @ 1:47. During that waiting period i called the branch and asked where my delivery is? Nobody could give me an answer, not even the store manager. Store manager eventually promised that they would have a fresh pizza made and then deliver, i agreed because the staff was hungry and they we're waiting to be fed. 15 minutes later, delivery guy pitches up here with a pizza cold as ice, quality promise sticker removed (which says that if the sticker is not red on presentation the pizza is free by the way). so what happens if there is no sticker at all? All and all this was an absolute nightmare of an experience and i would most certainly never order a damn thing from this store!!! i would absolutely not ever advise any1 to buy from them, the pizza was cold and the cheese was hardened already. Figured i would share this experience and give future potential buyers a heads up.