VK
Vicky K

1 reviews | Active since Nov 2019

19 Nov 2019, 12:51

Be aware

Please people be very aware if you take a bite on a Debonairs Pizza, we bought pizza at Debonairs on Sunday and I got a piece of hard plastic in the pizza, almost broke a tooth, please be aware people

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply24 Nov 2019, 15:35
Official
Hi Vicky

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. 

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
 Kind Regards, 

The Debonairs Pizza TeamCustomer Care Line: ***
Debonairs Pizza
Debonairs Pizza's reply24 Nov 2019, 15:36
Official
Please send us the branch name and the meal you ordered.