Bag service

Debonairs online delivery is very slow. This is now happening to me on 2 occasions. Debonairs pretoria west and debonairs Phillip nel. I have to wait for 54 minutes while my order is being prepared and wait for another 30 minutes for the order to be delivered. No call to apologize for the delay I'm the one that is supposed to call and follow up all the time. This is really unacceptable!!!