AM
Ayo M

1 reviews | Active since Dec 2017

20 Dec 2017, 08:31

Baddest service

Made an order at 19:00 waited till 21:00 used my airtime to call thrown from pillar to post. The driver only called me at 21:10 to say his getting lost. And this is not my first bad experience they once delivered 2 large pizzas with no divider it was just a mess and disgusting.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 Jan 2018, 16:52
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***