1 reviews | Active since Feb 2017

23 May 2017, 21:21

Bad. Terrible service!

<p>The pizza I received tonight 23/05/2017 was STALE. DISGUSTING PIZZA EVER- I placed my order in Parkmore- at 20:08 and was delivered within an hour which explains why it is so stale. It was warm not HOT. And the cheese is not there at all. It's like eating dough with toppings but no cheese. Highly disappointed this is the second time I am receiving bad bad service from Parkmore Debonairs. In February 26 2017 I got a late delivery- but at least it was fresh. But tonight no man. Very DISGUSTING!</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply08 Jun 2017, 16:50
Official

Thank you very much for taking the time to report your experience with our Parkmore branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)