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Nokukhanya N
1 reviews | Active since Jan 2012
18 Mar 2016, 22:14
Bad servise
I order double stack meaty for my kids and delivered a wrong pizza which had tikka sauce. My kids too couldn't eat it as it was too spicy, I called him to advise him that he delivered the wrong pizza. He first told me that I must bring it back, the reason I ordered delivery it's because I couldn't there. He then said there's nothing he can do as there was no manager, he can't bring me the correct pizza. And my pizza was never delivered, he was very rude!
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Debonairs Pizza's replyOfficial
22 Mar 2016, 12:49Hello KhanyoN,
Thank you very much for taking the time to report your experience with our Bluehill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Bluehill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply22 Mar 2016, 12:49
Official
Hello KhanyoN,
Thank you very much for taking the time to report your experience with our Bluehill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Bluehill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)