1 reviews | Active since Jan 2017

16 Jun 2018, 21:17

bad services on other level still shocked

Hi I order pizza at Seshego circle center on 16 june 2018 at 18h32 . As I read this the pizza did Not arraved yet. I call back around 20h30 asking about my order the told that i not the only one waiting the still order thatch be waiting for 3hrs . At 20h55 the delivery person call asking me about the direction of my order.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply18 Jun 2018, 15:26
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***