jH
jessica H

1 reviews | Active since Aug 2016

20 Aug 2016, 17:35

Bad services

<p>Placing a order with debonairs at 4 pm i only received my pizza at 5:15. The delivery guy forgot the card machine and asked me to wait 20mins so that he could go fetch one. At 7:00 i got a call from them telling me that their card machines were all busy and i had to go draw money he would be there at 7:20 to pick up the moneu. He only arrived at 8 with no change! </p> <p> </p> <p>Spoiled my whole eveninga plans having to wait for them to arrive </p>

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply21 Aug 2016, 10:20
Official

Thank you very much for taking the time to report your experience with our Queenswood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

Best regards,