Bad service online order

I was appauled by the really bad service I got ordering 2 large Pizzas from Maponya Mall branch. I live 5 min away but had to wait 2 hours for delievery. For an establishment deferenciated by implacable delievery service I I experienced the worst service standards,. The online app freezes on the tracking tab this one is left to wonder if the order is coming 2 hours later, getting through the store phone line is almost impossible. Why is it the customers' burden if the store is busy at month and, the stores should be able to forecast volumes and staff correctly. I lost data, time and airtime. You Pizza was twice expensive than advertised, let alone the insulting speckles of pizza filling i could barely taste. You need to up your service in .I'm sure to relay my frustrations to friends and family about this bad service. Really disappointing as I was looking to great service after a long lockdown on fast food. I wish you would respond with decent feedback directly to me about my complain . My order number was ***9 on 25/07/2020@ 16H45.. I wait your feedback.