bL
betty L
1 reviews | Active since Dec 2015
02 Dec 2015, 16:45
bad service/late delivary
I ordered food at 13:44 from debonairs the order came but it was short of a buddy coke which I waited for more than 3 hours hence they said it will take 5 minutes for the to deliver it I spoke to the manager who kept telling me that they are on the way till 5 waiting I then told them I don't want the coke anymore but my money no one came
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Debonairs Pizza's replyOfficial
03 Dec 2015, 10:04Hello karabo1234,
Thank you very much for taking the time to report your experience with our Carlton Center Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Carlton Center Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply03 Dec 2015, 10:04
Official
Hello karabo1234,
Thank you very much for taking the time to report your experience with our Carlton Center Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Carlton Center Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)