1 reviews | Active since Oct 2016
Bad service ĺ
Bought 3 large boxes of pizza on friday 29th of November one of the pizza was burnt and I as customer who is not happy complained and one of the managers calls and apologizes about what happened and say I must go to the store to collect any pizza I want and when I do go the and ask for one of the managers Raymond he tells me no they won't be able to give me any pizza I want and you can see he has attitude and that who said that is not the and not even the manager of that store the one that called me is a manager next door now I am confused as how did he get to call me to come and collect any pizza I want when he is not even a manager the.. what I learnt about you guys is that you not honest you lie in order to get people to come back
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza Team
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza Team