BM
Brian M
1 reviews | Active since Aug 2013
02 Jan 2016, 19:46
Bad service I have ever received
I bought Pizza's LRG BBQ AND CHICKEN time was 14:53 and I only received it at 15:40 I asked to see the manager as is not fair for me to wait 47 minutes to receive my order . Is it because black people don't complain that is why we receive bad customer service? The manager did even have mop cap on. The managers name is Jack I asked him to sign my slip at the back to confirm that my order took 47 minutes .<br> <br> Hope you find this and hoping to hear from you soon.<br> <br> Thanks<br> Brian
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Debonairs Pizza's replyOfficial
04 Jan 2016, 14:57Hello brianm@cg,
Thank you very much for taking the time to report your experience with our Soweto, Maponya Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Soweto, Maponya Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 Jan 2016, 14:57
Official
Hello brianm@cg,
Thank you very much for taking the time to report your experience with our Soweto, Maponya Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Soweto, Maponya Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)