1 reviews | Active since Jul 2015
Bad service from debonairs Palm Springs
You know I keep on falling into a trap of buying debonairs Pizza at all times but I just don't get the fact that I will have the value for my money I went to that outlet at Palm Springs leaving the one at Sebokeng hoping to get some better service.To my suprise as I was eating it felt like it had aloe but I kept on eating as I was very hungry.Eventually when I decided to stop I left 3 pieces that I wanted to take back as evidence that the pizza is either raw or stale with only 3 pieces of something that looks like chicken and limited sauce.My husband found it and decided to eat the remaining.I am tired of complaining about this outlet.Their service is bad globally and I will just do myself a favour and stop wasting my money on it.The way they know their service is bad they even refuse to give the slips back.This practice must stop,I buy I want my slip as proof of purchase.
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team