Bad service driver late
Yesterday at 19:53 I placed an order for delivery and in most instance I would get my delivery after 45 minutes at most, but to my surprise yesterday as I was left my place 50 minutes no sign of delivery man I went out to buy from McDonald's while I was at the drive through minutes later the driver called me I was so ****ed I didn't even answer. I live in Buccleauch and woodmead is 5 minutes drive but if my delivery isn't going to be treated as a priority then the store shouldnt accept my order period.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***