1 reviews | Active since Apr 2013
Bad service delivery
<p>I ordered a pizza at debonairs Jabulani Mall on the 5th June 2016 at 17h38 and the pizza arrived at 18h50, i was no longer keen to eat the pizza as i already had something else during my loooong wait for a pizza delivery which is 5minutes away from my to my place. Upon arrival the dot that is supposed to be red was actually black and according to my quality guarantee offered by debonairs i'm not suppose to pay but the delivery guy refused to give me the pizza if i'm not gonna pay... </p>
Thank you very much for taking the time to report your experience with our Jabulani Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Jabulani Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
After several days without feedback but Lefuno and Siphiwe from the jabulani mall arranged to get my free pizza delivered. Thank u
After several days without feedback but Lefuno and Siphiwe from the jabulani mall arranged to get my free pizza delivered. Thank u