1 reviews | Active since May 2018
Bad Service Debonairs Pizza Seshego
I ordered a pizza at. 20:33, i received an sms and email confirmation that my pizza is being prepared. I waited to no arrival of the pizza. At 21: 38 i tried to contact the store but to no answer. My order was not delivered and no one bothered to inform me that they wont be able to deliver at that time. I am not happy with the service. That was supposed to be dinner for the entire family tonight, how am i supposed to start cooking in this wee hours.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***