CM
Castro M
1 reviews | Active since Nov 2015
20 Nov 2015, 21:09
Bad Service: Debonairs
I just had a bad service from Debonairs in Greenhills...I am living just less than four (4) minutes from the store and placed an order online at 18:56, of which it was acknowledged realtime. My order was only delivered at 20:36, extremely cold after I called the store more than twice screaming. I know I am not the only customer...but this is bad service at its best. I even lost my appetite and don't think I will order from that store again.
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Debonairs Pizza's replyOfficial
23 Nov 2015, 10:59Hello CastroMosina,
Thank you very much for taking the time to report your experience with our Greenhills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Greenhills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply23 Nov 2015, 10:59
Official
Hello CastroMosina,
Thank you very much for taking the time to report your experience with our Greenhills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Greenhills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)