Bad Service

I think is total BS to have a delivery service if you dont understand the term delivery, the last time i ordered from them online early in the evening, i had to wait for my order until i actually went to bed in an empty stomach, until i got a call at 11pm waking me to tell me that my delivery is outside and that was like 5 or more hours later from the time i actually ordered and now today the delivery guy called and told me i must walk more than 50 km to go fetch what is meant to be a delivery, i dont see a point of having a delivery service if i have to walk at night with my card and phone to pick up a delivery, this is just BS and im really ****ed off that i have to pay for such