bad service, bad food and never respond to complains

this is my second complaint and for such a huge company im failing to understand why customer complaint not being attended too

firstly i made an online order on 25/05/22 at 5pm delivery was done at 6;20pm 2. the pizza i order didn't even taste like meaty pizza it had lots of mushrooms 3 worse of it all was the BBQ wings which was half cooked , BBQ source/ gravy was on the contained not on the wings the wings were basically white with no sauce on them, I had to throw them away as they were tasteless with no BBQ as the entire BBQ sauce was on the contained i don't know if it was a gravy or what 4 had the worse experience the service was horrible, the pizza was just horrible the wings were even worse and it was my first time buying them and it was the worse decision i have made

my order number was 174 online order via dawnpark store invoice number 437941 total cost R229.80