Bad Service.

Hi I placed an order online for some Debonairs Pizza at 11h30 to is now 14h10 still have not recieved my pizza. I have Called customer care for help and the lady put phone down twice while I was speaking to her. Debonairs Pizza Tzaneen Lifestyle is also not answering there phone after I have tried several times so I can't contact store or Debonairs at all. Order#***8 Date 7 May 2020.