1 reviews | Active since Dec 2017
BAD SERVICE AT DEBONAIRS QUEENSWOOD
I order the large double pizza onbthe 28 november 2017. I waited for two hours and when it artived it was crinkeled and cold and the dot was black. I called and tje manager promise to teplace it same day or the following day. I waited till Monday called tj5e head office . I spoke to someone who said her name is Jolene who promise that i will be called in 48 hours and a case nr will be send. Nothing happened. I tried several time to date nobody called.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***