1 reviews | Active since Dec 2016
Bad service and wrong order
<p><span style="color: #555555; background-color: #ffffff;">I just ordered a pizza from Debonair Woodstock online, the driver called me to say he'll be delivering my pizza in 10min and he'll send me a "a call back" when he's outside of which he did but what I got was totaly not what I ordered.....instead of getting meaty double stack i got macon and pineapple of which I'm allergic to pineapple..... I tried to call the driver back from the number he "called back" me from he said it's what he got from the shop so I must call the office... so when I call no one picks up the phone....infact my call get cut up... I have paid for a meat double stack pizza but I'm getting macon and pineapple.... I don't even eat it. .... I'm now forced to throw it away and now my money goes to waste and same time I'm going to bed without food but I paid R115 for my pizza that I didn't get.... I'm very upset now cause this is not the 1st time I get bad service from debonairs Woodstock</span></p>
Thank you very much for taking the time to report your experience with our Woodstock branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Woodstock branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
