bad service and waste of my time

Its been about a week since i last reported the bad customer experience i had when i called debonairs yeoville. and since then i have not had any call back from them.. the last time i had this complaint was because of the rude people debonairs puts on their phones to take our orders. now to add salt to an open wound, the same order was delivered to the wrong place. the delivery guy calls me to says his outside the building and guess what hes at the wrong building. so on top of the 1hour i waited there was another +-20minutes i had to wait, and of course the pizza gets there and its not hot but slightly warm.