RN
Radhi N

1 reviews | Active since Aug 2017

29 Aug 2017, 15:06

Bad service and short changed

On 25 August @ 5pm I placed an order online(order # 207). The order was for 1 Large 3 cheese, 1 Real Deal 3 Cheese extra garlic & extra jalapenos, 1 Buddy coke, 1 standard margherita extra garlic & extra mozzarella. At 6pm I phoned to check when the order was being delivered. The gentleman phoned me back to say the driver was on his way. The driver arrived 5 minutes later and my daughter collected the items. She said the driver was so confused that she did not tell him the dots were all black because all the pizzas were cold, no Buddy coke and no extra garlic on the 3 cheese pizza. I paid cash and the driver did not have change so he only took R200.70. Debonairs scored on the extra R7.50. If this is what Debonairs is doing to all their customers then this is not right. I went to Blue Hills on Saturday 26 August and spoke to Mahlatsi the manager. He just said he was sorry and offered me a pizza with extra garlic and or 10 % on my next order & after the bad taste I got from Friday's order I did not want another pizza. He did not even offer the Buddy coke. This is really very bad service for Blue Hills. I am sorry this has put me off Debonairs for good.

0
Replies (0)