1 reviews | Active since Jul 2016

29 Jul 2016, 18:19

Bad service and rude driver

<p>My husband ordered a pizza at 6.25 pm using the debonairs app. And 10 minutes later he phoned the debonairs colunbine square to find out if they got the order, they confirmed the order. Its now 8. 15 and still no pizza. We are the onea calling and both the manager and the driver are dropping the calls and are so rude.</p> <p> </p> <p>I will never ever order fron that place. Disgusting service</p> <p> </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply01 Aug 2016, 08:01
Official

Thank you very much for taking the time to report your experience with our Columbine Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)