tM
tsabi M
1 reviews | Active since Mar 2016
01 Mar 2016, 15:44
BAD SERVICE AND PIZZA
I ORDERED THE PIZZA OVER THE PHONE AND TO MY SURPRISE I GOT A VERY DRY PIZZA INSTEAD AND IT WAS A TRIPLE DECKER FOR SOMETHING MEATY...AS EXPENSIVE AS IT IS THE LAST SLICE OF THE BASE HAD NOTHING IN IT NO MEAT.SOURCE NOTHING JUST DRY FOOD...THIS HAPPENS EVERY TIME MONTH END AND THE CONSULTANT I SPOKE TO WHEN I CALLED FOR MY ODER WAS VERY RUDE OVER THE PHONE AND WHEN I ASKED SHE SAID SHE WAS SORRY COZ SHE WAS BUSY LAUGHING THAT'S WHY SHE COULDN'T TALK NICELY.AM VERY DISJOINTED AND I AM GOING THERE NOW TO GET A PROPER EXPLANATION OF WHAT REALLY HAPPENED....MY ODER NUMBER IS 172
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Debonairs Pizza's replyOfficial
02 Mar 2016, 09:58Hello tsabi,
Thank you very much for taking the time to report your experience with our RANDBURG branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our RANDBURG branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Mar 2016, 09:58
Official
Hello tsabi,
Thank you very much for taking the time to report your experience with our RANDBURG branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our RANDBURG branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)