Bad service and late order
<p>I called Debonairs these morning to order a pizza and spoke to a friendly lady who took the order, even called me back when the battery died on the phone I was using she took the time to call back on the alternative number I had provided. There time was 10:06. I called back at 11 to find out what time will the pizza arrive as its almost an hour. I spoke to a lady by a name of Solang she told its on its way and hung up. Called again at 11:25 she told me its on its way and asked how far do I stays told its just up the road. I also asked around time should I expect the order and she just hung up.</p>
Thank you very much for taking the time to report your experience with our Protea Gardens Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Protea Gardens Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)