JT
Jp T
1 reviews | Active since Aug 2015
09 Aug 2015, 15:11
Bad service and empty promisses
Debonairs potchefstroom is terrible. The first complain i have relates to their delivery service. The driver delivered my pizza and as he represented it to me the dot was black, as i ask the driver about it he puts it back in the bag until the other pizzas heat it up again, i just left it because i wasn't in the mood for an argument. The second incident was about 2 weeks ago when i ordered pizza for delivery and the driver didn't have any change. He promised me that he will return but didn't, and till this day i didn't get my change. That is theft!
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
11 Aug 2015, 08:43Hello Jp247,
Thank you very much for taking the time to report your experience with our potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply11 Aug 2015, 08:43
Official
Hello Jp247,
Thank you very much for taking the time to report your experience with our potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)